Refund Policy

1. Digital products are non-refundable

Everything we sell — applications, websites, source code, extensions, scripts, plugins, licence keys and subscriptions — is a digital product. Once a digital product is delivered, it can be copied, stored or shared instantly, and the work behind it cannot be returned to us. For this reason, all sales are final and we do not offer refunds after delivery is complete.

2. You always see the product before you buy

Before any purchase, we provide a complete live demo of the product so you can check every feature yourself. We never pressure or force anyone to buy. Every purchase is made voluntarily, with full knowledge of what the product does and what it does not do. Please review the demo carefully and ask us anything before paying.

3. Support and remote setup are included

We do not leave you alone after payment. When the product is delivered, our team personally sets it up and tests it remotely with you, so that everything works correctly on your server, hosting or device before the delivery is treated as complete.

4. When a refund is possible

If, at the time of installation or setup, the product cannot be made to work because of a genuine fault on our side, and we are unable to fix it, we will issue a refund for that purchase. This applies only during the installation and testing stage, before delivery is marked complete.

5. When a refund is not possible

• After successful testing and complete delivery of the product.
• Change of mind, or buying the wrong product by mistake.
• Lack of the technical knowledge, hosting or third-party services needed to run the product.
• Requests for features that were never part of the product or the demo.
• Problems caused by your own modification of the code, or by a third party.
• Suspension or termination of your account for misuse, fraud or illegal activity.
• Subscription periods that have already started or partly been used.

6. Failed or duplicate payments

If money is debited but the order or subscription does not activate, or if you are charged twice for the same order, contact us with the order ID and payment reference. After verification, the extra or failed amount is returned to the original payment method, normally within 5–7 working days.

7. How to contact us

Write to us using the contact details in the footer of this page, and include your order ID and a clear description of the issue. We reply to every genuine request.